FAQ’s

100% Pink Coconut Water

Where do you source your coconut water from?

Our coconut water is sourced from Thailand.

What are Nam Hom coconuts?

Nam Hom (Aromatic Water in English) is a particular variety of coconut that can only be found in Thailand – nowhere else in the world. Our coconuts are harvested from the Amphawa region.

What are polyphenols?

Polyphenols are a type of micronutrient, packed with antioxidants and health benefits.

Why is your coconut water pink?

Nam Hom can show a wide spectrum of colours: from white to dark purple. Generally, it is quite normal to have the colouration of this water to assume a pinkish hue. The pink colours comes from naturally occurring antioxidants mixing with the enzymes in the coconut water, leaving you with a slightly sweeter and lighter taste. In essence, pink signifies natural!

My coconut water isn’t pink - why?

Being a completely natural product with no additives or artificial colouring, the pink hue may vary. The pink hue also may slowly dissipate over time, which is a natural process. There are several factors that can have an effect on the colour: exposure to light, temperature changes, rapid exposure to oxygen, etc. We always do our best to ensure our products arrive into your hands at their freshest, though even if it is not very pink when you drink it, we guarantee this does not mean it is not fresh! The most important characteristic of Nam Hom coconuts is its taste profile.

How is Nam Hom different to other mainstream coconut waters?

What sets us apart from the other commercial coconut waters is our taste profile. Nam Hom is naturally sweeter, with a nutty fragrancy and macadamia aftertaste. Indeed, some side-variety of coconuts might offer remarkable sweetness, but with total absence of the ‘nuttiness’ – these are not pure Nam Hom coconuts. Just one sip is all it takes to tell the difference between coconut water and Nam Hom coconut water!

What is the shelf-life?

Tetra Pak allows our coconut water to be shelf stable for up to 12 months.

What process do you use?

After coconuts are harvested, washed, and cracked open, the liquid inside is flash-pasteurised and then packaged in a Tetra Pak. Flash pasteurisation helps preserve the best natural flavour and nutrients and kill potentially harmful bacteria.

What is Tetra Pak?

Tetra Pak is a BPA-free (BPA stands for Bisphenol A – an industrial chemical), eco- and socially-responsible form of packaging made from wood fiber, a sustainable resource. Tetra Pak keeps our Nam Hom coconut water fresh and gives it a shelf life of up to 12 months. For more information, visit www.tetrapak.com.

How are your coconuts harvested?

We assure you that our coconuts are picked by humans. We do not source coconuts that have been picked by exploited monkeys who are cruelly chained and trained. In addition, our Nam Hom coconut water typically comes from coconuts grown on dwarf trees, so harvesting them does not require monkey labour.

100% Watermelon Juice

Where do you source your watermelon juice from?

Our watermelon juice is sourced from Vietnam.

What is the shelf-life?

Our watermelon juice is shelf-stable for up to 24 months.

What process do you use?

After our watermelons are harvested, washed, and cracked open, the liquid inside is flash-pasteurised and then packaged. Flash pasteurisation helps preserve the best natural flavour and nutrient and kill potentially harmful bacteria.

100% Passion Fruit Juice

Where do you source your passion fruit juice from?

Our passion juice is sourced from Vietnam.

What is the shelf-life?

Our passion fruit juice is shelf-stable for up to 24 months.

What process do you use?

After our passion fruits are harvested, washed, and cracked open, the inner content is blended (homogenisation) before it goes through a pasteurisation process, to preserve the best natural flavour and nutrients and kill potentially harmful bacteria.

How many passion fruits are used in one can?

We use around 18-20 passion fruits in one can.

100% Mango Juice

Where do you source your mango juice from?

Our mango juice is sourced from Vietnam.

What is the shelf-life?

Our mango juice is shelf-stable for up to 24 months.

What process do you use?

Our mango juice production process covers sorting, washing, peeling and destoning, homogenisation, filling, pasteurisation, cooling and then packing. We use a pasteurisation process to preserve the best natural flavour and nutrients and kill potentially harmful bacteria.

How many mangoes are used in one can?

We use around 2-3 mangoes in one can.

General Questions

Is GLUG! a UK brand?

GLUG! is part of SNACK SAVVY and is 100% British-owned and operated.

Is GLUG! packaging recyclable?

Yes, our packaging is fully recyclable. Our products are packaged in Tetra Pak, PET or aluminium can and are 100% recyclable.

Where are your products sourced from?

Our products are sourced from Vietnam and Thailand. We only work with suppliers who are governed by a strong code of conduct, ensuring all employees are treated and paid fairly, and who have sustainable guidelines in place to minimise their environmental impact.

Do your products come in different sizes?

Yes! Our juices come in two different sizes: 320ml and 1l versions. Our coconut water only comes in 330ml.

Does GLUG! contain any added sugars or preservatives?

Never. All our beverages are 100% natural and preservative-free. We don’t believe in adding any of the nasty stuff.

Do you need to store the drinks in the fridge?

All our drinks can be stored ambient. However, our recommendation is best served chilled and shaken well before consumption.

How long do GLUG! drinks stay fresh after opening?

We recommend keeping our drinks refrigerated after opening and consuming within 3 days.

Why is the colour of my product not the same as the last time I bought it?

Our products are 100% natural therefore the colour can vary from batch to batch as with any natural product, but the taste will be the same! We could keep the colour the same but that would mean adding preservatives and additives and that’s something we don’t believe in.

What does ‘not from concentrate mean’?

Beverages that are not from concentrate simply mean, not modified with water and additives before packaging— we’re committed to using only the freshest drinks possible.

Is GLUG! gluten-free?

You bet! All our products are gluten-free!