Privacy Notice
This privacy notice for SISCO FOODS LTD (‘Company’, ‘we’, ‘us’, or ‘our’,), describes how and why we might collect, store, use, and/or share (‘process’) your information when you use our services (‘Services’), such as when you:
- Visit our website at www.drinkglug.co.uk, or any website of ours that links to this privacy notice
- Engage with us in other related ways, including any sales, marketing, or events.
1. WHO WE ARE
This website www.drinkglug.co.uk is an e-commerce store for the purchase of GLUG! juices (“Products”). GLUG! juices are 100% natural tropical fruit drinks made in Asia at the very locations where the fruits are picked, to preserve the freshness and all their goodness as nature intended. With GLUG! you are drinking heavenly, refreshing tropical fruit drinks straight from the source.
2. HOW WE USE AND COLLECT YOUR PERSONAL DATA?
Personal data is defined as any information relating to an identified or identifiable natural person. Identifiable refers to identifiers (such as name, identification number, location data, etc.), that can be used to directly or indirectly identify a natural person.
The personal data we collect, is collected, and used for the purposes as listed hereunder:
In the event you use the contact form on our website, we will use your personal data to reply to your query, via e-mail or telephone.
In the event you create an account on our website or you provide us with transaction data, we collect your personal information in order to save such information, to provide you with our services and permit us to receive your information or to contact you.
We process your personal data for the purpose of supporting the website, mobile applications, advertising experience, and enhancing your user experience, which includes ensuring the security, availability, performance, capacity, and health of these systems.
We process your personal data to enforce or exercise any rights that are available to us based on the applicable law, such as use for the establishment, exercise, or defence of legal claims.
We may also use your personal data to fulfil our obligations as set out by the applicable law.
The following categories of personal data can be distinguished:
Contact data: in the event you make use of the contact form, you will be asked to provide the following information: name, e-mail address, phone number, and any personal data that you choose to put in the designated blank field (please do not provide us with any sensitive information, such as health information, information pertaining to criminal convictions, or credit card/account numbers). This is information that is provided directly by you.
Profile data: If you create an account on our website, we collect the following data: name, telephone number, e-mail address, address, country, company name, job title, industry. This is information that is provided directly by you.
Newsletter: If you register for our newsletter, you will be asked to provide your e-mail address. This is information provided directly by you.
Transaction data: We collect personal data relating to transactions that you make through the website, including your “contact data”, payment information and the goods and/or services purchased. This is personal data provided directly by you.
Payment data: We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by Stripe. You may find their privacy notice link(s) here: https://stripe.com/gb/privacy.
Where we rely on your consent to process personal data, you have the right to withdraw or decline your consent at any time and where we rely on legitimate interests, you have the right to object. If you reside in the designated countries and have any questions about the lawful basis upon which we collect and use your personal data, please contact [email protected].
Your personal data will solely be used for the purposes as set out in this section.
3. COOKIES
We use cookies to help us analyse traffic to the website, to help us improve website performance and usability, and to make the website more secure. Third-party cookies help us use Google Analytics to count, track and analyse visits to the website. This helps us understand how people are using our websites and where we need to make improvements. These third-party cookies do not specifically identify you. You can learn more about cookies we use on our website here.
4. IP ADDRESSES
In addition, we also record your IP address, which is the Internet address of your computer, and information such as your browser type and operating system. This information helps us learn about the geographical distribution of our website visitors and the technology they use to access the Website.
5. SOCIAL MEDIA
If you share our content on Facebook, Instagram, or other social media accounts, we may track what content you share. This helps us improve our social media outreach.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
We keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
We do not store your personal data on your mobile device. We store all your personal information – including your primary information – on secure servers. Where you have chosen a password that enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share the password with anyone.
We encrypt data transmitted to and from the website. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
You also have specific rights to:
- Wherever we process data based on your consent, withdraw that consent at any time. You can do this via request by email;
- Understand and request a copy of the information we hold about you and other notes can be accessed via the website. For other information, you can make a request in writing;
- Ask us to rectify or erase information we hold about you, subject to limitations relating to our obligation to store records for the prescribed period of time;
- Ask us to restrict our processing of your personal data or object to our processing.
8. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at [email protected] or by post to:
SISCO FOODS LTD
PO Box 311
Radlett
Hertfordshire
WD7 0FL
United Kingdom